Welfare rights casework and advocacy, particularly in complex cases
and at all levels of the social security appeals system - including benefit checks for
service users
Advice and advocacy about community care law.
Second tier welfare rights advice and support for front line staff
- empowering them to tackle their service users' benefit problems. You can purchase
a regular service from me.
Consultancy and expert witness services on social security matters
for solicitors - click here for details.
Helping landlords tackle housing benefit problems (e.g delays,
overpayments), benefit advice on eligible rent levels and maximising tenants' benefit
incomes.
Auditing and reviewing advice services, and establishing quality
and performance systems and strategies for improvement. I have my own audit tools
and processes, specially designed for welfare rights work which evaluation the crucial
matters for giving good quality advice and effective results.
Research into welfare rights practice and policy.
Maximising incomes by establishing and managing benefit take-up
initiatives.
Writing and editing articles, leaflets, books and website content -
making benefit rights accessible.
Advice and help for voluntary organisations and local authorities
to make services benefit efficient - for example, changing accommodation from registered
to unregistered care status and setting up shared ownership schemes.
Influencing social security policy and administration; lobbying for
change.
